FAQs
Q1: What is the typical duration of a course? A1: Most of our courses are structured in 3 terms (Autumn, Spring & Summer) each with two 6-week blocks to provide a comprehensive learning experience. We also offer three classes on a drop-in basis for those looking for more flexibility. Detailed information about the duration and schedule of each course is provided in the course descriptions on our website.
Q2: Are materials and equipment provided in the courses? A2: Yes, all necessary materials and equipment are provided for the majority of our courses. Specific details about what is included can be found in each course description. For certain specialized classes, there may be a list of recommended or required personal supplies.
Q3: Can I get a refund if I need to cancel my enrolment? A3: We understand that plans can change. Our refund policy allows for cancellations up to 7 days before the course start date for a full refund minus any banking fees that were incurred when you booked. In the case of emergency (medical or family) cancellations made within 7 days of the start date may be eligible for a partial refund or credit towards a future course. If we need to cancel your course you'll be offered a place on another course if available at no extra cost, a place on a course in the following term, or a full refund if preferred.
Q4: Who are the instructors at Assembly Arts? A4: Our instructors are experienced artists and educators with a passion for teaching. They bring a wealth of knowledge and expertise to their classes, and many have exhibited their work nationally and internationally. You can read more about our instructors on the "Teacher Bios" section of our website.
Q5: How do I get to Assembly Arts? A5: Assembly Arts is conveniently located a short walk from both Lancaster train station and the Common Market Street bus stop. For cyclists, there is bike parking available in front of our building. If you are driving, there is car parking available across town. For those traveling from the north by car, we recommend using the park and ride service, as it can often be more cost-effective than the car parks in town. Detailed directions and additional travel information can be found on the "location" page of our website.
Q6: That's all been great - can I contact you or my teacher for more information? A6: Yes, you can contact us directly at hello@assemblyarts.co.uk. If you ever need to reach your class teacher, their professional email can be found on the teacher bio page on our website.
Term Dates
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Autumn Block 1: Sept 16 - Oct 27th
Autumn Block 2: Nov 4th - Dec 15th
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Spring Block 1: Jan 6th - Feb 16th
Spring Block 2: Feb 24th - April 6th
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Summer Block 1: April 21st - June 1st
Summer Block 2: June 9th- July 20th
Full Terms & Conditions
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By booking online you agree that you have understood the accessibility requirements of our building, agree to the code of conduct and accept the cancellation and refund policy:
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​Accessibility Requirements: Classes at Assembly Arts are predominantly aimed at adults. We are happy to host people aged 14-16 on some of our courses but may need an additional booking to be made. We recommend emailing us first to check it would be appropriate.
We are happy to discuss accessibility requirements with you on a one to one basis and make reasonable accommodations. However, we are currently unable to accommodate those who would struggle with two flights of stairs, such as wheelchair users, in workshops at this time.
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Our workshops mainly take place on the first floor of the Grade II listed Assembly Rooms in Lancaster. All of our toilets are up two flights of stairs. There is no parking on site - the closest disabled parking is located on Common Market Street.
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Code of Conduct: Assembly Arts studios provide a working environment that maintains a friendly and inspiring atmosphere where people can work on creative endeavours and entrepreneurial undertakings of all kinds.
Our intentions are to cultivate safe, inclusive spaces that facilitate the work of professional artists. Harassment and other code of conduct violations reduce the value of our spaces and events for everyone. We want our artists and participant to be happy and feel safe.
We will not tolerate rudeness or harassment in our place of work. If someone makes you or anyone else feel unsafe or unwelcome, please report it as soon as possible.
We understand that speaking about your grievance is difficult. We require for any grievance to be reported either by emailling hello@assemblyarts.co.uk or talking in person with one or all of the partners (Alan Morris, Sarah Galloway & Rae Tribbick). Any concern brought to our attention will be taken seriously and an initial response will be issued within 5 business days.
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Refunds & Cancellation policy:
We understand that plans can change.
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Our refund policy allows for cancellations up to 7 days before the course start date/ date of drop in session for a refund of the cost of the session minus any banking fees that were incurred when you booked. We will provide evidence of the banking fees incurred if this is requested.
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In the case of emergency (medical or family) cancellations made within 7 days of the start date (or after the start date) may be eligible for a partial refund or credit towards a future course. No refund or credit will be given if you are simply unable to make one of the dates. Many of our courses require regular attendance to make the most of your time with us so we would love to see you at the full set of 6 sessions per class. Paying for the full set of 6 sessions also means we can, in turn, guarantee the income for our artists - which is part of respecting them as valued professionals. We offer drop in sessions for those classes where it is possibly to join on the odd week.
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We reserve the right to cancel a course. If we need to cancel your course you'll be offered a place on another course if available at no extra cost, a place on a course in the following term, or a full refund if preferred.